HVNS Tote Bag

Thank you for shopping with 'HVNS Thirdeye' . We strive to provide the best possible shopping experience and want you to be completely satisfied with your purchase. If, for any reason, you are not satisfied with your order, we offer a straightforward refund and return policy outlined below:

1. Returns:

We accept returns within 30 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Please include the original receipt or proof of purchase with your return.

2. Refunds:

Upon receipt of the returned item, we will inspect it and notify you of the status of your refund. If the return is approved, a credit will be issued to your original method of payment within 2-4 business days. Please note that shipping costs are non-refundable.

3. Exchanges:

If you received a defective or damaged item, we will be happy to exchange it for a new one. Please contact our customer service team at [your email/phone number] to initiate the exchange process.

Shipping:

To return your product, please mail it to [your address]. You will be responsible for paying your shipping costs for returning your item. Shipping costs are non-refundable.

Cancellations:

If you wish to cancel your order, please contact us as soon as possible. Once an order has been processed and shipped, it cannot be canceled. In such cases, you may follow the return process mentioned above.

Thank you for choosing 'HVNS Thirdeye'. We appreciate your business!.

If you have any questions about our refund and return policy, please contact our customer service team at Jahs.thirdeye@gmail.com or +1 (646-923-5690). We reserve the right to update or modify this policy at any time without prior notice. Please check our website for the most up-to-date information.

If you receive a damaged or defective item, please contact our customer service team immediately with a photo of the damaged or defective product. We will provide instructions for returning the item and issue a replacement or refund as applicable.